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Frequently Asked Questions
An FAQ section can be used to quickly answer common questions about your business like "Where do you ship to?", "What are your opening hours?", or "How can I book a service?".
Mail us for the at onsu.product.info@gmail.com for the cancelation request.
If you’ve completed your payment but haven’t received an order confirmation, don’t worry. Please contact us or email us at onsu.product.info@gmail.com, and our team will assist you promptly.
Yes, all Onsu products are crafted using pure, natural, and skin-friendly ingredients inspired by Indian and Korean skincare traditions.
Yes, our products are made to suit all skin types, including sensitive skin. However, we always recommend a patch test before use.
Orders are usually processed within 2–3 working days and delivered within 5–7 business days, depending on your location.
Keep products in a cool, dry place away from direct sunlight to maintain their freshness and effectiveness.